Privacy Policy

Stuck at Home LLC ("we", "us") makes the LuckySap apps for iPhone and Android and runs this website, getluckysap.com. This policy explains what information each one handles and why. The short version: your sugaring records are yours, they live on your device and in your own iCloud or Google backup, and we don't sell data.

The LuckySap app

Your sugaring records

The sap collections, boil sessions, costs, notes, and photos you add are stored on your phone. We can't see or access them.

• iPhone: if you're signed in to iCloud, the app syncs your records to the private iCloud database in your Apple account so they can follow you to a new phone. That data is held by Apple under Apple's privacy policy.
• Android: your records and settings are included in Android's automatic backup to your Google account, held by Google under Google's privacy policy. Photos stay on the device and aren't part of that backup.
• On either phone you can also save a full backup file yourself and choose where it goes. A backup made on one platform can be restored on the other.

Location and weather

To show your sap-flow outlook, the app asks for your location while you use it — or you can pick a town instead — and sends those coordinates to a weather provider to get a forecast. On iPhone that's Apple Weather (WeatherKit). On Android, the app asks the US National Weather Service or Environment and Climate Change Canada directly, using approximate (town-level) location only. The app remembers your last location on your device so it can refresh the forecast and time seasonal reminders. We don't receive or store your location.

Notifications

If you turn on sap-flow alerts, the app schedules reminders on your device. They aren't sent through our servers.

Subscriptions

Purchases are made through Apple's App Store on iPhone and Google Play on Android. We never see your payment details. We use RevenueCat to check whether you have an active LuckySap Premium subscription. RevenueCat receives your purchase and subscription status, basic device and app information, and an app user ID:

• iPhone: the ID uses your app-specific iCloud record identifier, or Apple's device identifier for our apps when iCloud isn't available. It links your subscription to that account or device; it is not an anonymous identifier.
• Android: the ID is a random identifier created by RevenueCat for this installation, linked to your Google Play purchase.

We don't send RevenueCat your name, email, or files. RevenueCat processes this information to manage subscriptions and provide subscription analytics, under its own privacy policy.

Usage analytics

The app uses Google Analytics for Firebase to count how LuckySap is used, such as a sap collection being logged, the subscription screen being shown, or a subscription starting, so we can see which features help people. These events carry a random app-instance ID and an approximate location that Google derives from your IP address. They don't include your name, email, sugaring records, notes, photos, or precise location. Advertising identifiers and ad personalization are turned off, and we don't use this data for advertising. Google processes it under its own privacy policy.

Photos

If you attach a photo to an entry, the app only receives the photo you pick (on Android, through the system photo picker). It's resized and kept with your records on your device.

When you contact us

If you email us from the app, your message includes the details you choose to send. On iPhone the subject line also carries your app user ID so we can help with purchases or sync. We use it only to answer you.

This website

We use Vercel Web Analytics to count visits in aggregate; it doesn't use cookies. We may also use Google Analytics to understand which pages and tools help people, including clicks on our app store links. Google Analytics uses cookies and processes data under Google's privacy policy.

The calculators run entirely in your browser — nothing you type into them is sent to us. If you tap "Use my location" on the sap-flow forecast, your browser shares your approximate coordinates with our server, which rounds them to about a kilometer and asks the US National Weather Service or Environment and Climate Change Canada for a forecast. We don't store your location.

Like any website, our hosting provider (Vercel) keeps short-lived server logs, such as IP addresses, for security and reliability.

Sharing and selling

We don't sell your personal information and we don't share it for advertising. We only share data with the service providers named above, to run the apps and site.

Children

LuckySap isn't directed to children under 13, and we don't knowingly collect personal information from them.

Your choices

• Delete entries in the app at any time; deleting the app removes the data on your device.
• Remove LuckySap's data from iCloud in iPhone Settings → [your name] → iCloud → Manage Account Storage.
• Remove LuckySap's Android backup in Google Drive → Backups, or turn off backup in Android Settings.
• Turn off location or notifications for LuckySap in your phone's Settings.
• Ask us about, or to delete, anything we hold about you: contact@stuckathomellc.com. Step-by-step: Delete your LuckySap data.

Changes

If we change this policy, we'll post the new version here and update the date above.

Contact

Stuck at Home LLC — contact@stuckathomellc.com