LuckySap support

Questions, a bug, or an idea for the app? Email contact@stuckathomellc.com — a real person reads every message.

How do I restore my Premium subscription?

Open LuckySap, tap any Premium feature to open the upgrade screen, and tap Restore. Use the same Apple ID you subscribed with.

How do I cancel Premium?

Subscriptions are managed by Apple: iPhone Settings → [your name] → Subscriptions → LuckySap.

Will my records move to a new iPhone?

LuckySap is built to keep your entries in your own iCloud account. Before switching phones, make sure iCloud is on for your Apple ID — and export a CSV backup from Settings → Export in the app.

Why does the forecast say “No freeze, no run”?

Sap only flows when nights freeze and days thaw. Outside the season — or in a warm spell — there's nothing to predict yet.

Sugaring questions rather than app questions? Start with the beginner FAQ.