LuckySap support
LuckySap for iPhone & Android
Maple syrup season tracker
How do I restore my Premium subscription?
Open LuckySap, tap any Premium feature to open the upgrade screen, and tap Restore. Use the same Apple ID (iPhone) or Google account (Android) you subscribed with.
How do I cancel Premium?
In the app, open Settings → Manage Subscription. Or go straight to the store: on iPhone, Settings → [your name] → Subscriptions → LuckySap; on Android, Google Play → your profile → Payments & subscriptions → Subscriptions → LuckySap.
Will my records move to a new phone?
On iPhone, LuckySap keeps your entries in your own iCloud account, so make sure iCloud is on for your Apple ID. On Android, your records and settings ride along in Android's automatic Google backup (photos aren't part of it). Either way, export a backup from Settings → Backup & Restore before you switch.
Can I move from iPhone to Android, or back?
Yes. Export a backup from Settings → Backup & Restore on the old phone and restore it on the new one: your collections, boils, photos, costs and preferences all come along. Subscriptions stay with the store you bought them in, so Premium from the App Store doesn't unlock Premium on Android, or the other way around.
Why does the forecast say there's no run?
Sap only flows when nights freeze and days thaw. Outside the season, or in a warm spell, there's nothing to predict yet.
Sugaring questions rather than app questions? Start with the beginner FAQ.